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    Tag : Merchandise Returns

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    Handling Merchandise Returns

    • 09 Jul/
    • Gary /
    • Sales Training

    When you must handle a return from a customer, you want to make your customer feel you are doing him or her a favor. The first thing you do is take the product out of their hands making it now your problem and not theirs. Tell them you are so sorry that they had a ..
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    • Tags: Merchandise Returns, product returns, Refunds
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